Medical Disclaimer

PetFirst Assist (“we,” “our,” or “us”) provides general informational content and guidance related to pet health and emergencies. This Medical Disclaimer outlines the limitations of our services.

1. Not Veterinary Advice

PetFirst Assist does not provide veterinary advice, diagnosis, or treatment. All information provided through our website, application, chatbot, or related services is for informational purposes only and should not be considered a substitute for professional veterinary care.

2. No Professional-Client Relationship

Your use of PetFirst Assist does not create a veterinarian-client-patient relationship between you and PetFirst Assist or any of its representatives.

3. Always Consult a Licensed Veterinarian

You should always seek the advice of a licensed veterinarian or qualified animal health professional with any questions you may have regarding your pet’s health or medical condition.

Never ignore professional veterinary advice or delay seeking care because of information provided by PetFirst Assist.

4. Emergency Situations

If you believe your pet is experiencing a medical emergency, you should immediately contact a licensed veterinarian, emergency animal clinic, or appropriate professional.

PetFirst Assist is not an emergency service provider and does not guarantee immediate or real-time responses.

5. Accuracy of Information

While we strive to provide accurate and up-to-date information, PetFirst Assist makes no guarantees regarding the completeness, reliability, or accuracy of any content or guidance provided.

6. Use at Your Own Risk

Your reliance on any information provided by PetFirst Assist is solely at your own risk. We are not responsible for any decisions you make or actions you take based on the information provided.

7. Limitation of Liability

To the fullest extent permitted by law, PetFirst Assist disclaims all liability for any loss, injury, or damage resulting from the use of our services or reliance on any information provided.

8. External Resources

Our platform may reference or link to third-party resources. We do not endorse or take responsibility for the accuracy or reliability of any external content.

9. Updates to This Disclaimer

We may update this Medical Disclaimer from time to time. Updates will be posted on this page.

By using PetFirst Assist, you acknowledge and agree to this Medical Disclaimer.